FRAMZY POLICIES
Terms & Conditions
These terms explain how orders, product details, payments and support work when you shop with Framzy.
Orders
An order is confirmed after the product, size, finish, delivery details and payment method are accepted through the available checkout flow.
Product information
We aim to present product colours, sizes and finishes accurately. Small differences may occur because screens, lighting, printing and material batches vary.
Pricing and payment
Prices shown include applicable taxes unless stated otherwise. Online payment will only be available when the Pay Now service is activated; until then, WhatsApp checkout remains the supported order channel.
Personalised orders
Customers are responsible for checking uploaded photos, names, dates, text, size and design before approving a custom order.
Delivery and support
Customers must provide a complete delivery address and reachable phone number. Delivery, replacement, cancellation and refund requests follow the dedicated policies linked below.
Acceptable use
Do not upload content you do not have permission to reproduce. Framzy may decline unlawful, abusive, infringing or technically unsuitable custom content.
Last updated: 30 September 2026