FRAMZY POLICIES

Shipping & Delivery Policy

Frames and posters are prepared and packed according to their size, finish and personalisation requirements.

01

Order preparation

Preparation begins after order details are confirmed. Custom and made-to-order products may require additional production time; the applicable estimate will be shared during order confirmation.

02

Delivery estimate

The delivery estimate and available service area will be confirmed on WhatsApp before the order is finalised. Delays caused by weather, local restrictions or courier operations may be outside Framzy’s control.

03

Secure packaging

Posters and frames are packed to reduce movement and surface damage in transit. Please inspect the outer package before accepting or opening it.

04

Correct address

Provide a complete address, pincode and reachable phone number. Re-shipping charges may apply when a parcel is returned because of an incorrect address, refusal or repeated failed delivery attempts.

05

Damaged delivery

Record an unboxing video from the sealed package until the product is fully visible, photograph any damage and contact Framzy within 48 hours of delivery.

Last updated: 30 September 2026