FRAMZY POLICIES
Privacy Policy
This policy explains the information used to process orders and provide customer support.
Information collected
The checkout may use your name, phone number, delivery address, city and pincode. Custom orders may also include photos, names, dates and text supplied by you.
How it is used
Information is used to confirm orders, prepare products, coordinate delivery, provide support and resolve replacement or refund requests.
Device storage
Your cart and entered delivery details may be stored in your browser so they remain available on your next visit. You can remove them by clearing this site’s browser data.
Sharing
Only information needed to fulfil an order may be shared with payment, production, delivery or support providers. Framzy does not sell customer information.
Custom photos
Customer-supplied images are intended only for producing and supporting the requested personalised product. Do not upload images you do not have permission to use.
Your choices
You may ask about correction or deletion of order information through the available Framzy support channel, subject to legal, payment and fulfilment record requirements.
Last updated: 30 September 2026